We're here to help you succeed in your language certification journey.
If you have any questions, feedback, or need assistance with our apps, please don't hesitate to reach out. We value your input and are committed to providing the best possible experience.
Email Support: muhammad.aref.ali.hamada@gmail.com
Response Time: We aim to respond to all inquiries within 2–3 business days.
Your progress is automatically saved to your device. If you create an account and sign in, your progress will be synced to the cloud, allowing you to access it across multiple devices and ensuring your data is safe even if you reinstall the app.
The app offers a significant amount of free content to help you prepare. Some advanced features or additional practice sets may require a subscription or one-time purchase, which helps us maintain and improve the app.
We strive for accuracy, but language is complex! If you spot an error, please email us with details (screenshot or question description). We appreciate your help in improving the quality for everyone.
Currently, we specialize in TELC B1 German. We are actively working on B2 German and English versions (B1/B2), which will be released soon.
Please check your device's volume settings and ensure "Silent Mode" is off. If the issue persists, try restarting the app. Ensure you have a stable internet connection if the audio is being streamed.
Ensure you have the latest version of the app installed from the App Store or Google Play. If the problem continues, try clearing the app cache or reinstalling. Please contact support if the issue remains.
We take your privacy seriously. For details on how we handle your data, please review our Privacy Policy and Terms of Service.